TERMS OF SERVICE

Welcome to SuppliersBase.store ("Website", "SuppliersBase", "we", "us", or "our"). These Terms of Service ("Terms") form a binding legal agreement between you ("you", "User", "Customer") and the operator of SuppliersBase.store.

By accessing the Website, creating an account, or completing a purchase, you confirm that you have read, understood, and irrevocably accepted these Terms in full. If you do not agree to these Terms, do not use the Website and do not purchase any product.

1. DIGITAL PRODUCTS

1.1. Digital Products

SuppliersBase.store sells digital products only. Our products provide digital access to information, supplier contacts, lists, guides, downloads, and related materials (collectively, the "Digital Content" or the "Products").

1.2. No Physical Goods

No physical goods are shipped. Delivery is instant and digital.

1.3. Informational Purpose

The Products are informational only. SuppliersBase is not a supplier, manufacturer, wholesaler, distributor, importer, customs broker, payment processor, escrow service, or marketplace. We do not sell, ship, broker, warehouse, inspect, authenticate, verify, endorse, or otherwise participate in any transaction between you and any third-party supplier referenced in the Digital Content (each, a "Third Party").

1.4. Final Sales

Because the Products are digital and delivered instantly, all sales are final.

2. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into a binding contract. By purchasing, you represent that all information you provide is accurate and that you are acting on your own behalf.

3. DELIVERY AND ACCESS

3.1. Access

Upon successful payment, you will receive access to the Digital Content as described on the product page — by email, on the confirmation page, or via your account.

3.2. Delivery

Delivery is considered fulfilled when any of the following occurs: Access is sent to the email provided at checkout; Access is displayed or made downloadable on the confirmation page; or Access is provisioned to your account.

3.3. Customer Responsibility

It is the customer's responsibility to provide accurate contact details and to have the technical ability to access digital content.

3.4. Access Issues

We are not responsible for access issues caused by: Incorrect email addresses; Spam, junk, or promotion-folder filtering; Incompatible devices or software; Customer-side network or firewall blocks; Failure to follow provided instructions.

3.5. No Refund for Access Issues

Failure to access the Product due to any of the above does not qualify for a refund.

4. NO REFUNDS

4.1. All Sales Are Final

DUE TO THE INSTANT, IRREVERSIBLE, AND INFORMATIONAL NATURE OF DIGITAL CONTENT, ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS, RETURNS, EXCHANGES, CANCELLATIONS, CREDITS, OR PARTIAL REFUNDS UNDER ANY CIRCUMSTANCES.

4.2. Reasons Not Eligible for Refund

This includes, without limitation: Change of mind; Failure to read or understand the product description; Dissatisfaction with the contents; Lack of expected results, profit, or business outcomes; Business losses or marketplace bans; Misunderstanding of what is included; Inability to use, view, or apply the information; A Third Party going out of business, changing prices, or refusing to respond; Any user-side technical issue; Any other reason whatsoever.

4.3. Value Delivered Upon Access

You acknowledge that the entire value of the Product is delivered the moment access is provisioned. The Product has no residual or returnable value once accessed, and the information cannot be "returned" or "unseen".

5. EU RIGHT OF WITHDRAWAL

5.1. Withdrawal Rights

Under EU consumer law, consumers normally have a 14-day right of withdrawal for online purchases. However, pursuant to Article 16(m) of Directive 2011/83/EU on Consumer Rights (transposed into Estonian law via the Law of Obligations Act, § 53(4)(11)), this right does not apply to contracts for the supply of digital content not delivered on a tangible medium where: (a) performance has begun with the consumer's prior express consent; and (b) the consumer has acknowledged that they thereby lose their right of withdrawal.

5.2. Express Consent

By ticking the consent box at checkout and completing your purchase on SuppliersBase.store, you: (a) expressly request that performance of the contract — i.e. delivery of the Digital Content — begin immediately, before the expiry of the 14-day withdrawal period; (b) expressly acknowledge and agree that you lose your statutory right of withdrawal as soon as performance begins (i.e. as soon as access or download is provisioned, whichever happens first); (c) confirm you were informed of this consequence prior to purchase.

5.3. Withdrawal After Access

Once digital access has been provisioned, no right of withdrawal exists and Section 4 (No Refunds) applies in full.

5.4. Mandatory Consumer Rights

Nothing in these Terms is intended to exclude any consumer right that, under mandatory applicable law, cannot lawfully be excluded.

6. CHARGEBACKS AND PAYMENT DISPUTES

6.1. Agreement Not to Initiate Improper Disputes

By purchasing from SuppliersBase.store, you agree not to initiate a chargeback, payment reversal, or dispute based on dissatisfaction, misunderstanding, lack of results, or any reason inconsistent with these Terms.

6.2. Evidence

In the event of a dispute, we will defend the transaction using evidence including, without limitation: Proof of delivery and access logs; IP address and device records at checkout; Express consent records (including the Article 16(m) waiver tick box); Agreement to these Terms; Email opens, downloads, and login activity.

6.3. Fraudulent or Bad-Faith Chargebacks

Fraudulent or bad-faith chargebacks are a material breach of these Terms and entitle us to: Permanently terminate your account and revoke all access; Recover the disputed amount plus all administrative, processor, and legal fees; Refer the matter to debt-recovery agencies or merchant fraud databases; Pursue any further legal remedy available.

7. TECHNICAL ISSUES

7.1. Technical Errors

If a technical error occurs on our side preventing access entirely, you must contact us within 48 hours of purchase so we can attempt to resolve the issue.

7.2. Resolution

Resolution will be by restored access — not by refund.

7.3. User-Side Technical Problems

Refunds will not be granted for user-side technical problems (device, browser, email, network, or anti-spam issues).

8. CUSTOMER RESPONSIBILITY

It is 100% the customer's responsibility to: Read the entire product description carefully before purchasing; Understand exactly what is being offered; Ask questions before purchasing if anything is unclear; Confirm compatibility with their intended use case. Purchasing without fully reading or understanding the product description does not qualify you for a refund or dispute.

9. LICENCE AND PERMITTED USE

9.1. Licence

We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Digital Content solely for your own personal or single-business use.

9.2. Prohibited Distribution

You may not, and must not permit any third party to: (a) copy, reproduce, republish, mirror, archive, or scrape the Digital Content beyond what is strictly necessary for your own use; (b) sell, resell, rent, lease, lend, distribute, sublicense, share, leak, or otherwise make the Digital Content available to any other person, whether for free or for consideration; (c) post, upload, or transmit the Digital Content (in whole or in part) to any forum, group, chat, server, marketplace, file-sharing site, social network, Telegram, Discord, Reddit, GitHub, or any other public or semi-public location; (d) use the Digital Content to build, train, fine-tune, or augment any AI model, dataset, list, database, or competing product; (e) remove, alter, or obscure any watermark, copyright notice, identifier, or attribution.

9.3. Personal Access

Accounts, access codes, downloads, and credentials are personal and non-transferable. We may monitor, watermark, or fingerprint access to detect unauthorised distribution. Each copy may carry a unique identifier traceable to the original purchaser.

9.4. Breach

Breach of this Section entitles us to immediate termination without refund, injunctive relief, and liquidated damages equal to ten (10) times the purchase price per unauthorised distribution, without prejudice to further damages.

10. DISCLAIMERS AND NO GUARANTEES

10.1. Educational and Informational Purpose

The Digital Content is provided for educational and informational purposes only.

10.2. No Guarantees

We do not guarantee: Specific results, profits, sales, or success; Continued availability, responsiveness, pricing, or quality of any Third Party; Accuracy, completeness, or currency of any link, contact, price, or product detail; Suitability of any supplier for your particular business or jurisdiction.

10.3. Use at Your Own Risk

You acknowledge that any action you take based on the Digital Content is done at your own risk.

11. PROHIBITED CONDUCT

You agree not to: Share, resell, redistribute, or leak the Digital Content or any supplier information; Use the Digital Content for any illegal, fraudulent, or unauthorised purpose; Use automated means (bots, scrapers, crawlers) to access the Website; Circumvent any access control, watermark, or rate limit; Introduce malware or harmful code; Interfere with, attack, or attempt unauthorised access to the Website or any other user account; Impersonate any person or misrepresent affiliation. Violation of this Section results in immediate termination of access without notice or refund, and may result in legal action.

12. ANTI-COUNTERFEIT AND LEGAL COMPLIANCE

12.1. Lawful Use

SuppliersBase strictly prohibits the use of any information, supplier contact, or material obtained through the Digital Content for unlawful purposes.

12.2. Prohibited Activities

We do not endorse, promote, encourage, recommend, or support: The sale of counterfeit goods; The sale of replica or fake-branded products; Trademark infringement; Copyright infringement; Design-right or patent infringement; Misrepresentation of branded items; Parallel-import or grey-market resale where prohibited; Any violation of intellectual property laws.

12.3. Independent Information Provider

SuppliersBase is an independent digital information provider and is not affiliated with, endorsed by, or connected to any brand, trademark owner, manufacturer, or authorised distributor mentioned, referenced, or accessible through the Digital Content.

12.4. No Supplier Verification

We do not inspect, test, authenticate, license, or audit any Third Party or its goods. We make no representation that any Third Party: Is lawfully operating; Holds any required licence, authorisation, or distribution agreement; Sells genuine, authentic, original, licensed, certified, or compliant goods; Will deliver, perform, ship, refund, or honour any order; Complies with the laws of your jurisdiction or any other.

12.5. Customer Responsibility for Third-Party Transactions

You acknowledge and agree that: (a) you are solely responsible for how you use the Digital Content; (b) you are solely responsible for ensuring that any products you source, advertise, import, or resell comply with all applicable intellectual property laws, customs regulations, import rules, product-safety standards, labelling requirements, and consumer-protection laws in your jurisdiction and the destination jurisdiction; (c) any decision to source, contact, purchase from, advertise, list, or resell goods from any Third Party — including any branded, replica, "inspired", "1:1", "unbranded", or similar goods — is made entirely at your own risk and on your sole legal responsibility; (d) any transaction with a Third Party is solely between you and that Third Party, to which SuppliersBase is not a party.

12.6. Limitation of Responsibility

SuppliersBase shall not be held liable, and you irrevocably waive any claim against us, for: Trademark, copyright, design-right, or patent claims; Intellectual property disputes of any kind; Marketplace bans, suspensions, or takedowns (including but not limited to Shopify, Stripe, PayPal, Klarna, Amazon, eBay, Etsy, TikTok Shop, Meta, and Google); Payment processor account suspensions, fund holds, or rolling reserves; Customs seizures, holds, fines, or destruction of goods; Import duties, taxes, or VAT assessments; Civil claims or criminal proceedings brought against you; Business losses, lost profit, lost inventory, or lost advertising spend; The conduct, omissions, fraud, or insolvency of any Third Party.

12.7. Illegal or Infringing Activity

If you engage in illegal, infringing, or prohibited activity, your access will be immediately terminated without refund, and we reserve the right to cooperate with rights holders, law enforcement, and platforms to the extent legally required.

12.8. Acknowledgement

By purchasing, you explicitly agree that: You understand we do not control Third Parties; We do not verify or guarantee authenticity of any goods; We are not responsible for how you choose to use the Digital Content; You release SuppliersBase from any and all liability related to your business activities, sourcing decisions, and dealings with Third Parties.

13. INTELLECTUAL PROPERTY

13.1. Ownership

The Website, the Digital Content, our trademarks, logos, structure, selection, and arrangement of supplier data, written materials, videos, and software are protected by copyright, trademark, database, and other intellectual property laws and are owned by us or our licensors.

13.2. Database Protection

The database of suppliers, contacts, and references is protected as a sui generis database under Directive 96/9/EC and the Estonian Copyright Act. Unauthorised extraction or re-utilisation of a substantial part — or repeated extraction of insubstantial parts — is prohibited.

13.3. Limited Rights

No rights are granted to you except the limited licence in Section 9.

14. WARRANTIES AND DISCLAIMERS

14.1. As Is

THE WEBSITE AND THE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, express, implied, or statutory, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, or that the Products will achieve any specific result.

14.2. Supplier Information

We make no warranty that any supplier, link, contact, or price is, will remain, or was ever active, accurate, honest, or in business; that the Products are free of errors; that the Website will be uninterrupted; or that any profit will result from use of the Products.

14.3. Mandatory Law

Nothing in this Section excludes liability for intent or gross negligence, or any other liability that cannot lawfully be excluded under Estonian or EU consumer law.

15. TERMINATION

15.1. Right to Terminate

We reserve the right to deny access, suspend, or terminate service to any user who violates these Terms or engages in fraudulent, abusive, harmful, or infringing behaviour.

15.2. No Refund Following Termination

Termination does not entitle you to any refund.

15.3. Survival

Sections that by their nature should survive termination — including Sections 4, 5, 6, 9, 10, 12, 13, 14, 16, 17, 18, and 19 — shall survive.

16. LIMITATION OF LIABILITY

16.1. Excluded Liability

To the maximum extent permitted by applicable law, SuppliersBase and its officers, directors, employees, contractors, and affiliates shall not be liable for any: (a) indirect, incidental, special, consequential, exemplary, or punitive damages; (b) loss of profit, revenue, sales, business, goodwill, reputation, opportunity, or anticipated savings; (c) loss of, damage to, or seizure of any goods or inventory; (d) loss, suspension, or damage to any marketplace, advertising, payment, or store account; (e) regulatory fines, customs penalties, tax assessments, or legal costs arising from your conduct; (f) acts, omissions, fraud, or insolvency of any Third Party.

16.2. Liability Cap

Our aggregate liability for any and all claims arising out of or relating to these Terms, the Website, or the Products shall in no event exceed the amount actually paid by you for the specific Product giving rise to the claim, or EUR 50, whichever is lower.

16.3. Sole Remedy

Your sole and exclusive remedy for dissatisfaction is to stop using the Website.

16.4. Mandatory Consumer Rights

Nothing in this Section limits any liability that cannot lawfully be limited under mandatory Estonian or EU consumer law (notably, intent and gross negligence).

17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SuppliersBase and its officers, directors, employees, contractors, and affiliates from and against any claim, demand, action, investigation, fine, penalty, loss, damage, liability, cost, or expense (including reasonable legal fees) arising out of or related to: (a) your use of the Website or any Product; (b) your breach of these Terms; (c) your transactions, dealings, or communications with any Third Party; (d) any goods you source, advertise, import, list, or resell; (e) any claim by any third party — including any brand owner, rights holder, customs authority, tax authority, marketplace, payment processor, or end customer — that your activities infringed any right or breached any law; (f) your violation of any law or right of any person.

18. GOVERNING LAW AND JURISDICTION

18.1. Governing Law

These Terms are governed by the laws of the Republic of Estonia, without regard to its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

18.2. Jurisdiction

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Harju County Court (Harju Maakohus) in Tallinn, Estonia, except that we may bring proceedings against you in any jurisdiction where you reside or where any breach occurred.

18.3. EU Consumers

If you are a consumer resident in the EU, you retain the right to bring proceedings in your country of residence under mandatory applicable consumer law.

19. CHANGES TO THESE TERMS

19.1. Updates

We reserve the right to update or modify these Terms at any time by posting the updated version on the Website and updating the "Last updated" date.

19.2. Continued Use

Continued use of the Website after changes constitutes acceptance of the updated Terms.

20. GENERAL PROVISIONS

20.1. Entire Agreement

These Terms, together with our Privacy Policy and any order confirmation, constitute the entire agreement between you and us.

20.2. Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

20.3. No Waiver

No failure or delay to exercise any right constitutes a waiver.

20.4. Assignment

You may not assign these Terms. We may assign them at any time.

20.5. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control.

20.6. Language

These Terms are drafted in English; any translation is for convenience only and the English version prevails.

CONTACT INFORMATION

• SuppliersBase Website: https://suppliersbase.store

• Email: storehelp7@outlook.com

By purchasing or using SuppliersBase.store, you confirm that you have read these Terms in full, understood them, and agreed to be bound by them — including, in particular, Sections 4 (No Refunds), 5 (EU Waiver of Withdrawal), 6 (Chargebacks), 9 (Licence), 12 (Anti-Counterfeit and Legal Compliance), 14 (Disclaimers), 16 (Limitation of Liability), and 17 (Indemnification).